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c130 error

C130 code for over 5 days now,checked cables all connected,ran tests waited 10 minutes twice today,restarted after 10 minutes as per virgin instruction.

No change still without catch up and on demand,can someone from virgin respond to this email.

Spent hours today trying to sort this out and paying for a service that I am not getting,confused and frustrated to the point of cancelling whole contract with virgin not worth the trouble.

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Re: c130 error

Hi go to home then help and settings then network select re connect to the virgin media network this will take some time but follow the on screen instructions and you can continue to view the TV, you can go back into it and see the progress the last phase should show 100%. Regards Micky
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