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RuthandNigel
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Why is TV Guide never updated when things change?

Please can someone explain why the Virgin TV Guide is never updated when anything changes on the schedule?  Even this Saturday - it is still showing Snooker on Saturday afternoon - instead of a rather important funeral??? 

Whenever there is a change it nearly always shows immediately on Freeview - but NEVER EVER on Virgin!  Why?????  

 

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japitts
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Re: Why is TV Guide never updated when things change?

VM's EPG is updated at set intervals during the day, and your TiVo/V6 calls home (roughly) every 6 hours to refresh the data. It's a different system to that used by other platforms (Sky/Freeview) where the broadcasters have direct access to the EPG data. It's also fundamentally what allows some of the extra metadata-functions within the TiVo platform to work

The BBC's online schedule for Saturday wasn't showing the royal funeral when I checked earlier, so it's quite possible the process to update VM's EPG has only started in the last few hours, and this should be inplace either later tonight or tomorrow morning.

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newapollo
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Re: Why is TV Guide never updated when things change?

According to the 360 EPG

BBC1  is listing the funeral from 12.30 to 16.20 - BBC News HD is still advertising normal Saturday programs eg Click

Sky News is broadcasting from Windsor starting from 6am, and the funeral from 12.30 to 17.00

ITV1 13.15to 16.30

Forces TV Forces News Special 14.30 to 16.30

CNN is showing the funeral from 14.00 to 18.00

Dave

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japitts
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Re: Why is TV Guide never updated when things change?

The TiVo/V6 EPG is now updated to reflect Saturday's schedule changes.

Royal Funeral coverage on all channels is now listed on TiVo/V6.

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nodrogd
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Re: Why is TV Guide never updated when things change?


@RuthandNigel wrote:

Please can someone explain why the Virgin TV Guide is never updated when anything changes on the schedule?  Even this Saturday - it is still showing Snooker on Saturday afternoon - instead of a rather important funeral??? 

Whenever there is a change it nearly always shows immediately on Freeview - but NEVER EVER on Virgin!  Why?????  

 


The BBC & ITV have direct control of the EPG data on Freeview PSB Muxes 1, 2 & 3, so can put these changes in as soon as they are decided. You will always see these change first before any other provider..

Virgin BB TV Landline. Freeview/Freesat HD, Virgin Mobile, Tesco Mobile. Cable customer since 1993

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