We’re doing some work on My Virgin Media at the moment as part of an upgrade to provide you with an even better service.
Why not be honest Virgin?
I'm not sure specifically what you're complaining about, but I really don't think a national TV outage was in any way planned - if that's what you're alluding to.
Do you have any specific issue meriting a new thread? If so, please post the details.
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Why ZERO notice for planned scheduled work ever?