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Rhoderick
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Where is the chat?

When you ring VM you get a message saying the wait is an hour and you can go online for online support. 'Contacts' says you can message VM with a question, but I can only find out how to message 'the community' not support.

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Anonymous
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Re: Where is the chat?

Online chat isn't always available (The actual button to press to join a chat session).

Try texting on 07533 051 809.

VM do repond to threads on here, however it can take 1 - 2 weeks to reply.

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japitts
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Re: Where is the chat?

What's the query you're wanting help with? If it's the same as in your other thread here then I'll merge it with my answer I've just posted 🙂

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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