on 12-04-2023 18:01
I've just received a 360 box as a replacement for a Tivo box.
The Tivo is model CT8620 made '09102011'.
There was a leaflet with the 360 box saying go to www.virginmedia.com/recyclekit for instructions on what to do with the Tivo box. But that is a dead link.
What should I do with the old Tivo box?
Answered! Go to Answer
on 12-04-2023 23:22
Virginmedia are required by law to collect and recycle used electronic equipment. You can request post-paid packaging here:
https://www.virginmedia.com/help/virgin-media-return-or-recycle-equipment/request-returns-pack
on 12-04-2023 18:13
@David_J_R wrote:I've just received a 360 box as a replacement for a Tivo box.
TiVo's are replaced with V6 (which still runs TiVo-software) unless you specifically requested to convert to TV360, or accepted an invitation to do so.
Regardless, TiVo's can be responsibly recycled - VM don't generally want them back.
https://www.virginmedia.com/care/tv-fault/which-tv-box
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on 12-04-2023 19:12
Thanks, mine's the original Tivo box, not the V6. VM sent an invitation to convert the old Tivo to a new 360 free of charge, which I accepted.
on 12-04-2023 23:22
Virginmedia are required by law to collect and recycle used electronic equipment. You can request post-paid packaging here:
https://www.virginmedia.com/help/virgin-media-return-or-recycle-equipment/request-returns-pack
on 13-04-2023 08:40
Thanks, that was my expectation. IMV it's business WEEE, not domestic WEEE, as it's VM's property. And VM have an obligation to provide a take back service and it shouldn't go into the domestic waste stream.
on 21-04-2023 15:49
Perfect, will follow advice to return my old TiVo box