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Bartski
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W02 error code on most +1 channels and many other channels

Hi,

Most of my +1 channels and some other channells as well are displaying W02 code. Reboot doesn't help. Would this be a signal issue, splitter or Tivo Box? Any help greatly appreciated.

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japitts
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Re: W02 error code on most +1 channels and many other channels

Last time I checked +1 channels weren't grouped on any particular broadcast frequency, so there's nothing technically "special" about them compared with other channels.

Do you have any specific examples of channels that are affected? It's probably going to be a signal issue of some kind (which only intervention by VM will resolve), but if some of the affected channels are on similar frequencies it might help ID the issue.

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Bartski
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Re: W02 error code on most +1 channels and many other channels

After going through first 200 channels it turned out that it's not mainly +1 but also other channels. Sorry, I assumed that based on the ones I was trying to watch.

Channels with W02 error message: 116,120,127,128,129,130,131,132,133,134,143,146,147,150,151,152,153,154,155,161,168,169,170,171,172,173,175,181,182,183,184,185,186,192,196,197 also 428 and 430 doesn't work but 429 does.

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japitts
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Message 4 of 6
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Re: W02 error code on most +1 channels and many other channels

If the error is consistent on that many channels, and you can't resolve it by just changing channels away and back again... then that's an absolutely crystal clear signal fault which (if a reboot hasn't resolved) will need VM to intervene.

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Bartski
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Re: W02 error code on most +1 channels and many other channels

Thanks for your reply. I thought that might be the case when I actually realised how many channels are missing. I suppose all is left now is to wait...

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Martin_N
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Re: W02 error code on most +1 channels and many other channels

Hi Bartski,

 

Thank you for your post and welcome to the community. 

 

I'm sorry to hear about the issue you're having. I will private message you so we can look into this. 

 

^Martin

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