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Virgin tv

  • Virgin tv I phoned up yesterday using all my credit so I can't phone again! My services was cut and explained my situation. Told them as the current situation we are in I can't get out to work and I do t get any money till the 1st of May. They put a note of this on the system that I will pay the bill on the 1st. And put my services back on. I have now got no TV again and with 2 kids in lock down I really need it! I really don't understand what is going on and I really need your help please. 
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Re: Virgin tv

Hi, 

My name is Dom, I am a virgin media technician. I appreciate you have issues calling so here is an online link to check your service status: If this does not show as a hyper-link just copy and paste.

Service status

https://www.virginmedia.com/postcode-checker?buspart=uk_ps_acq_cable_BING_Brand_Area_Checker_BMM_Bra...

If that doesn't help clarify what services you should be receiving try the following link for online chat:

Online chat help

https://www.virginmedia.com/shop/contactus/experiencing-an-issue

If not send a text to 07533051809 with your details ie account number area code(can be found on your bill) and explain the problem and someone will get back to you.

Hope this helps

Dom

Virgin Media Field Technician working from home

 

If you found my response useful, please give me a thumbs up!


Here to help! I'm a technician helping out whilst working from home. Find out more


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