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taniajanes12345
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Virgin staff

Just joined but I just upgraded and I was told an email was sent to me with the details, but I haven't seen it, so what do I do 

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newapollo
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Re: Virgin staff

Hi taniajanes12345,

I'm not VM staff, however, have you checked in your spam/junk folder?

Have you logged into My Virgin Media, at the top of the page and viewed your contract there, which if the upgrade has been processed should have the details of your package changes.

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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