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Virgin remote

Had an upgrade today and now my virgin remote is not recording or pausing. When trying to pause Message is pause is not supported. When trying to record no message just won’t record. 

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Re: Virgin remote

Hi Jenniehope,

Thanks for your post and welcome to our forums, 

I am sorry to hear you are having issues with your remote, are you able to re pair your remote from the settings?
Thanks

Zoie

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