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on 13-03-2022 12:16
I've been having problems with my box for a couple of months keeps cutting out and I have turn it off for it to start working again
on 13-03-2022 12:38
Hi Dave114,
When you say cutting out do you mean the power goes off or live TV is going off but the box is staying on.
on 13-03-2022 12:46
Box stays on but the live TV cut in and out and its very slow loading the guide and the apps as well we have had the box for 7 years
on 13-03-2022 12:57
@Dave114 wrote:Box stays on but the live TV cut in and out and its very slow loading the guide and the apps as well we have had the box for 7 years
Can you confirm which box you have? You've posted in the V360 board but let's make sure... if in doubt, check here
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on 13-03-2022 13:01
What results do you get from the diagnostics, that's in Setting's, Network. Also does on demand have the same problem. You need to check all your connections if you haven't already tried, the coax cable is the live TV feed.
on 13-03-2022 14:52
All connections are good Hub connected via ethernet cable so it shouldn't lag as much
13-03-2022 15:24 - edited 13-03-2022 15:24
Tivo box my bad
on 13-03-2022 15:44
Probably a faulty box, maybe japitts can move this to the Tivo forum for you.
Have you tried resetting the tivo box.
on 14-03-2022 10:42
Reset it and it started going faster for a little while then started lagging and live TV cutting out
on 16-03-2022 11:06
Really sorry about the issues caused with the box Dave114,
Welcome back to the community.
I've dropped you a PM se we can go through some further details with the box.
Thanks,
