Since December 13th we've had both our two Tivo (not V6) boxes showing network error C130 with the flashing green light. The on-demand and didn't work but TV does work OK but now the programme guide is not working either so we can't record any scheduled programmes.
I've tried tightening up and testing various combinations of connections (e.g. one box with no splitter, testing using different cables to the wall socket etc, etc) but nothing makes a difference. If it helps, the diagnostics shows that the cable modem lock status is Success and return power is 30 dbmV, signal level is 80% and SNR is 40 db
I'm sorry to hear you're experiencing some problems with our TiVo boxes. Hopefully the team have been able to resolve this since your post, if not please pop back on here and we will be more than happy to help.
We still have the same problem and now we have an error M58 (no connection for 30 days) so no TV guide or ability to change channels so effectively no service at all. The first possible engineer visit that we can be in for is this Friday so hopefully that will fix the problem