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Nrodway
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Virgin Media App on Samsung Tv

Hi there, the Virgin Media App has disappeared from the menu on the TV so I can’t access any of the TV channels. I search in Apps but Virgin  Media is not there.

So if I watch something like Disney plus, I can’t navigate back to the normal Channel package.

Any ideas please?

 

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japitts
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Re: Virgin Media App on Samsung Tv

What Virgin Media app is this, that you're trying to use?

Are you sure you're using your Virgin box and not an app or menu on your smart TV? 😉

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Ernie_C
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Re: Virgin Media App on Samsung Tv

Although I’m not really familiar, I believe some (Samsung?) TVs can have a Virgin Media icon on their high level menu to easily navigate back to the Virgin Media HDMI source. I recall this icon going missing on another old thread.

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Nrodway
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Re: Virgin Media App on Samsung Tv

Yes that is exactly it

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Ernie_C
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Re: Virgin Media App on Samsung Tv

@deans6571 

Can you help here?

Of course you can:

https://community.virginmedia.com/t5/Virgin-TV-V6/smart-TV-Virgin-icon/m-p/4098853#M62416

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deans6571
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Re: Virgin Media App on Samsung Tv


@Nrodway wrote:

Hi there, the Virgin Media App has disappeared from the menu on the TV so I can’t access any of the TV channels. I search in Apps but Virgin  Media is not there.

So if I watch something like Disney plus, I can’t navigate back to the normal Channel package.

Any ideas please?

 


Have you followed the instructions in the above link (specifically, in that link, read message 5)?

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