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V6 box keeps losing signal.

I have had a samsung uhdtv connected to my v6 box for over 2 weeks now. However for the last 2 days every few minutes or sometimes longer the signal cuts out and the tv goes to black, this happens quickly for a few second and then the picture comes straight back on. I have checked all my cables and they are all ok. I have played DVDs and they play all the way through fine even played a few games for a few hours without it happening. Its like its trying to put a signal through and failing so puts the signal back on.
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Re: V6 box keeps losing signal.

Hi Mikey1209,

Thanks for coming by.  I am sorry to hear that you're having trouble with the picture blanking out frequently.  I have taken a look at the box remotely and there is a signal fault that requires some attention.  I will arrange for an engineer to call round for you.

All the details will be in a private message I'll send to you right now.

Look for the purple envelope icon above.


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