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V401 error

Both boxes connected to hub via WiFi and struggle to watch anything recorded on the opposite box - constant V401 errors 

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Re: V401 error

V401 is usually down to a network issue, such as not having internet. Can you try do the connection via hardwire connection instead of WiFi?


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I work for Virgin Media - but all opinions posted here are my own
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Re: V401 error

I have one box in the bedroom and one in living room, I could potentially run an Ethernet for that and try it 

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Re: V401 error

Hi Iblr28, 

Thanks for your post, did use an ethernet cable as @Aaron2 suggested work? Lets us know 🙂

Cheers

Zoie

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Re: V401 error

I phoned Virgin and they said reset both boxes and that worked 

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