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ARiley
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Upgrade

I upgraded my TV package yesterday, was just wondering how long it takes to process n the extra channels to appear?

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newapollo
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Re: Upgrade

Hi ARiley,

If you processed the regrade online it may take a few days.

If  you did it over the phone it's usually immediate.

Try and force the update. Using your remote control go to 

 Help & Settings > Help > Virgin T> go up to the top of the screen then TV Care and press OK >  Missing Channels.? > Refresh my channels list

Dave

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