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DH888
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Unreliable TV Virginmedia

Why oh why is Virgin TV so unreliable!

Halfway through watching a film on Virgin Media, that I have paid for, the picture freezes and error message C130 or similar appears. Selecting to reconnect (no need to check the cables that are absolutely fine) eventually fixes it - usually. 

This also happens with iPlayer. 

It is quite unacceptable that a cable service is so consistently bad. There are lots of similar posts on this poor service.

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Martin_N
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Re: Unreliable TV Virginmedia

Hi DH888,

 

Thank you for your post and welcome to the community. 

 

I'm sorry to hear about what has happened. Just to confirm was this a film bought on Sky Cinema or the Virgin Media Store?

 

^Martin

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duncan100974
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Message 3 of 11
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Re: Unreliable TV Virginmedia

I have to say this also happens to me. I have posted this morning about Netflix not playing and having to reboot the tivo box daily to make it work, but I also suffer with the issues you are posting about. I end up purchasing films via Apple or Amazon instead due to the reliability issues, and watch Iplayer and other dtreaming services via my TV. A good as given up on the TiVo box and thinking what is the point in having it. If it wasn't for VM broadband I'd seriously consider the Sky Q box!

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Martin_N
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Message 4 of 11
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Re: Unreliable TV Virginmedia

Hi duncan100974,

 

Thank you for your post. I'm sorry to hear you're having this issue. 

 

Has this happened with multiple films?

 

^Martin

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DH888
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Re: Unreliable TV Virginmedia

Hello

This happens across Virgin Movies on demand, Virgin Media Store, iplayer

In the middle of every film I watch.

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Martin_N
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Message 6 of 11
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Re: Unreliable TV Virginmedia

Thank you for confirming that. Is your Tv box connected via a Wired or Wireless connection to your hub?

 

^Martin

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DH888
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Message 7 of 11
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Re: Unreliable TV Virginmedia

Hi, my TiVo box is connected via an optical cable to the hub, situated behind the TV.

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Martin_N
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Re: Unreliable TV Virginmedia

Okay, what I am going to do is private message you so I can take a further look into this. 

 

^Martin

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LittleMick73
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Message 9 of 11
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Re: Unreliable TV Virginmedia

Hi why would you connect an optical cable, which is for audio to your hub, if you have V6 it should be connected with an ethernet cable. Regards Micky
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DH888
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Message 10 of 11
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Re: Unreliable TV Virginmedia

Hi. The connection I am referring is a Virgin cable from the source to the Tv box. Sorry for the confusion

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