My internet is intermittent so I tried to run a service test from the service status page and I get the following error page. Is this a known issue? Is there a workaround?
Oops something's broken
This part of the site isn't working at the moment, but it'll be up and running again soon. Please come back and try again later.
Other parts of the site might work as normal, so try using the links below to help you find what you want.
My Virgin Media HomeHelp & Supportvirginmedia.com
That was probably a temporary problem, I've just managed to run a test via My Virgin Media ( it's the same test as clicking on the Check service status link)
If it still isn't working for you, either try incognito mode in your current browser, or a different browser.
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Yeah this page has never worked. Have been with Virgin Media for 9 years and they always say it works on their end... well yeah but it’s a public tool it should work for the public? Never works on any browser, any device etc.
"Never works" is a bit of a blanket statement.
It quite often fails I would agree, but "never for any browser or any device" is something else...
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