@kimwiles wrote:
Seems like its the usual thing that new customers always get more benefits than customers who have been with virgin since the telewest days.
Nothing to do with new customers vs old ones, and everything to do with the box as Ernie has already mentioned.
A new TV-only customer would get given a TiVo box - this doesn't support 4K UHD
An existing customer with TV & broadband who has a V6, would have access to 4K channels (package dependent)
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