Yeah thought it may be that, I am on the ultimate oomph which online for new customers says 2 x v6 boxes which I queried when I resigned for a second term. Seems like its the usual thing that new customers always get more benefits than customers who have been with virgin since the telewest days.
Yeah I have had a V6 box since they were available. I signed up to the ultimate oomph and was given the TiVo box as the second box. The specification of the bundle for a new customer is 2 x v6 boxes. I have the 4K channels on the V6 box. Just saying the special offers online for new customers always seem to be better than loyal customers who have been paying for years.