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Tv pixel problems

  • Hi virgin...
  • I've had a massive problem with signal problems with my tv over the last year and a half, I've tired ringing, I've put pictures on your facebook page to show u my problems..
  • I'm getting the same questions all the time, check this check that. It hasn't solved anything..
  • I even had a week trail on see how my signal is, it's been like it for over a year so a week trail is pointless.
  • The tv is unwatchable and to be honest I'm not even watching it no more.  
  • I'm paying for something I cant watch and will prob end up going elsewhere. 
  • Please dont ask me stupid questions unless its about a engineer coming to my house..
  • Cheers guys 
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Re: Tv pixel problems

Hi Griffin1983, thanks for getting in touch.

Sorry to hear you've been having some problems with the service. 

I wasn't able to run any checks using your forum details so I'll send a PM instead to confirm a few things, & hope to hear back from you soon.

Tom 

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Re: Tv pixel problems

Thanks for getting back to us @Griffin1983 and confirming a suitable appointment time. I've booked the requested slot now, please keep us posted with the outcome of the visit, or let us know if there's anything else we can help with in the meantime. 


Tom 

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