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Felthman
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Tv picture breaks up after pausing

  • When restarting TV after pausing, picture stutters and breaks up, any ideas please
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japitts
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Re: Tv picture breaks up after pausing

If...

Live TV, OnDemand & streaming is all ok. But recorded, delayed & paused TV is problematic...

It probably means your box has hard drive problems. It's not repairable, but is a fault that will usually result in the box being replaced before it gets worse and (potentially) causes further issues

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Felthman
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Replacement tv box

If my tv hard drive is damaged how to go about getting it replaced?

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Ernie_C
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Re: Replacement tv box

Assuming you mean the hard drive on your Virgin Media set top box, phone in and report your fault.

150 from your Virgin Media landline or 0345 454 1111.

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