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Maximustentus
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Tv keeps stuttering on recordings and if i rewind the tv

Hiya, this problem has started happening in the last week, normal TV shows are fine, but if i pause or record the picture stutters and or pixilates. Very frustrating, can anyone please suggest a fix, i've had it for a number of years now.

Thanks, Jan

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japitts
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Re: Tv keeps stuttering on recordings and if i rewind the tv

If ... live TV & OnDemand work ok but recordings & paused/delayed programmes are affected, this is likely a hard drive issue.

That's not repairable, may get worse over time and/or eventually fail.

I'd call VM Faults on 150 (From a VM phone) or 0345 4541111 (From any other phone)

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Maximustentus
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Re: Tv keeps stuttering on recordings and if i rewind the tv

Thank you, i'll give them a call.

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Akua_A
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Re: Tv keeps stuttering on recordings and if i rewind the tv

Hi @Maximustentus.

 

Welcome to our community forums and thank you for you first post.

 

Sorry to hear you are having these issues with your TV. Were you able to reach our team regarding this since posting?

 

Is the issue ongoing?

 

Thanks,

Akua_A
Forum Team



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