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Guy11
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Tv guide

  • Hi, tivo box has turned itself off a few times in the past couple of days . The last time it came back on there is no tv listimgs and it says "to be announced ". Have checked connection and turned system off but the problem persists. 
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Ian_41
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Re: Tv guide

hi, private message me and ill sort that for you

Ian

Here to help! I'm a technician helping out whilst working from home. Find out more


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Spencer_A
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Re: Tv guide

Hello,

Have you tried reconnecting the box back to Virgin Service? As the boxes download the TV Guide if something has gone wrong and your box has lost the info you should be able to redownload it all again.

If you go into Help & Settings > Settings > Network. Click on Connect to the Virgin Media Service, your ox will start running through what looks like a setup, leave it for about 30mins to let it do its download and you should have your TV guide back providing there is no issues!

Hope this helps.

Here to help! I'm a technician helping out whilst working from home. Find out more





Why not try our text messaging service? It's a great way to get help with your services.

Just send your query to 07533051809 and we'll text you back.

We're open 8am - 8pm Monday to Friday, 8am - 5pm weekends.

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