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Mcdc
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Tuvo

Picture and sound flashes off then back on have unplugged and and was ok for a day but even does it on record

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japitts
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Re: Tuvo

Is this happening on any particular channels?

If it's happening on recorded programmes, that suggests the channel had issues when it was recording... refer to question 1.

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Mcdc
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Re: Tuvo

Nope all channels and recordings

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japitts
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Re: Tuvo

If this is affecting your live TV viewing, you probably need to report it as as fault. Assuming you've rebooted your box once and checked (by calling 0800 5610061) that there's not already a known issue in your area.

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Mcdc
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Re: Tuvo

Thanks 

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Emma_C
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Re: Tuvo

Hi Mcdc, 

Thanks for your post and welcome to our community. 

Very sorry for the delay in getting back in touch and the issues you've been having, we have been busier then usual lately. 

 

I've had a look at the back end of things from here and can't see any issues, are you still having any problems now? 

Please let us know and we can help further if needed. 

 



 

Emma_C - Forum Team
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