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JohnBL2
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Trying to get help

I have spent most of the afternoon. Trying to get someone from Virgin Media to engage with my issue. I pay a lot of money but get no customer service. My TV continually breaks up and I need to get support. 

Why do Virgin telephone numbers live chat etc all result in feedback loops and go nowhere?0

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Jon14
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Re: Trying to get help

Try ringing about 8 am. Little point at other times just now and the other contact methods don't seem to work either. I finally got through about my problem 2 days ago, they sent an engineer who has just left. Highly efficient

Now have new TV box. Service restored and happy again

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