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John622
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Trouble with Virgin A/C .Who outside of Virgin would you submit you complaint to.The media etc.

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DJ_Shadow1966
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Re: Trouble with Virgin A/C .Who outside of Virgin would you submit you complaint to.The media etc.

Hello

Have you raised the  complaint to VM if you have and have not had an acceptable resolution or non after 8 weeks then the point of call you be take it further through independent adjudication and soo oon have a look at the code of practice for complaints https://www.virginmedia.com/content/dam/virginmedia/dotcom/images/shop/downloads/J3085_Code_of_Pract...

Regards Mike

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John622
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Re: Trouble with Virgin A/C .Who outside of Virgin would you submit you complaint to.The media etc.

Thanks Mike for your reply and info as where to go.

In this day and age this should have been a straight forward entry on my a/c details and at my age(and able to receive a free tv licence) I don't need this hassle.

Thanks John.

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