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Bill61
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Trouble with Tivo picture/connection

Hi, the picture on my Samsung TV keeps disappearing. I am seeing a picture of the home screen, but the small picture top right is black. If I select a channel the full screen is black. I have reset my Tivo box several times. BBC iPlayer, etc are working fine. Any ideas?

Many thanks

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Forum Team
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Re: Trouble with Tivo picture/connection

Hi Bill61,

 

Thanks for your post and welcome to the community.

 

I'm sorry to hear that you're having issues with your picture disappearing on the Tivo box and I can appreciate how frustrating this would be.

 

Have you been able to speak to our team since posting to get this resolved? 

 

Does it happen on all channels or just particular ones?

 

Thanks

 

Melissa 

 

 

 

 

 

 

 

 

 

 

 

 

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