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MikeM14
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To be announced

Some channel on my Tivo box guide are showing “to be announced”. They seem to be all the BBC, ITV, channel 4, Channel 5 channels. 

I can access the channels, but have no program info & can not record from them.

I’ve tried both reconnecting to the network, through the settings & switching the box off & on.

any help please?  

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japitts
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Re: To be announced

The FTA channels should currently have listings upto Friday 20th, and sometime around 20th/21st these should populate until the 27th.

If you go into Home > Help & Settings > Settings > Network. Does the box give you a date or time of the last successful connection? Or is there an error message?

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MikeM14
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Re: To be announced

Last successful connection was 29/08 02:13

 

showing next attempt as “in progress”

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MikeM14
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Re: To be announced

At the connecting screen (for network)

it shows:

Preparing (finished)

Connecting (finished)

Disconnecting (finished)

Loading info .... this part takes a very long time, after which the box reboots.

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japitts
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Re: To be announced

From the sounds of it, your box is rebooting after every guide update then.. or failing. I'd think this is indicative of either a failing box, or maybe (unlikely but possible) something a bit amiss in the guide data/scheduled programmes.

I can't check at the moment, but there's an option somewhere in the help & settings menu for "delete planned recordings and reboot box" or similar. You could try this on the off-chance some programme scheduling is causing a problem... but I have my doubts.

You're probably going to end up calling this in as a faulty box I suspect.

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