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Geoffgil
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Message 1 of 13
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To Be Annouced Guide problems again

Have "To Be Annouced" on the Channel 4 guide, because of this it has failed to record two episodes of 'Countdown' Have Had set it up on my freeview box. Why I am I paying for this bad service, you have put up the subscriptions again.

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japitts
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Message 2 of 13
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Re: To Be Annouced Guide problems again

Channel 4 is currently showing listings upto and including Friday 22nd - do you not have this?

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Geoffgil
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Message 3 of 13
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Re: To Be Annouced Guide problems again

I have listing for Channel up to 22/11

Its just that some afternoons at about the time countdown is starting it 'to be announced' 1400 - 2200 but when you move on the next programme slot everything is ok. Currectly on BBC1 I have 'to be announced' from 1400 to 1800. Very difficult to describe. When you move on a channel where it says to be announced. It might that for the next 5 hours of programming then you move along to the next programme slot everything is normal

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Geoffgil
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Message 4 of 13
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Re: To Be Annouced Guide problems again

Just found this on ITV3 tonight is the film "A Theory of Everthing" which is shown correct but then every 15 mins after that is TO BE ANNOUCED until the end of the Film

 

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Very Insightful Person
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Message 5 of 13
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Re: To Be Annouced Guide problems again

I would suggest that your Guide is corrupted in some way.

I suggest you take the menu options to Clear Programme Info & Planned Recs which will empty your Guide.

Following that, you should do a network connection which will rebuild the Guide.

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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Geoffgil
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Message 6 of 13
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Re: To Be Annouced Guide problems again

ok will try that

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Geoffgil
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Message 7 of 13
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Re: To Be Annouced Guide problems again

Where do you clear programme info?

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Geoffgil
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Message 8 of 13
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Re: To Be Annouced Guide problems again

Also do you mean, just delete all planned recording and/or series links?

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LittleMick73
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Message 9 of 13
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Re: To Be Annouced Guide problems again

Hi just go into home then recordings and series links and clear everything, as Ernie_C has advised, the select home again go to help & settings then network select re connect to the virgin media network this will then reinstall the correct TV guide.Regards Micky
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Geoffgil
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Message 10 of 13
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Re: To Be Annouced Guide problems again

Ok thanks. All is clear to me now. I will just make a list of my series links, as I understand I will lose them

Thanks for all of your help on this forum

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