Virgin Media Community

[Avalon041167]

Hi

Tivo remote is not working. Changed batteries, run the tests and nothing works. No one to talk to as call centres closed. Can someone help please. Sometimes it works and other times not. Wjen it does work its slow at responding

[LittleMick73]

Call centres are not closed just reduced hours they are open 8am till 8pm seven days a week

[Alex_RM]

Hi Avalon041167,

Thanks for posting and welcome to our community 🙂

I've arranged for a new remote to be sent, should be with you within 5-7 days 🙂

Alex_Rm

[Avalon041167]

I rang in those hours and was told the centres werre closed at the mo. I have got my new remote now and thank you very much