Like many of your members I have been informed (by Notice on the tv) that I need a replacement box or I will loose services. I have been on most Virgin Media sites but could not find anything to do with replacement box. I am an elderly lady who spends time each day watching tv in bed so if I lose the services what am I to do !!! Like one of your other members I don't think they could legally stop your services, not when we are paying. Can any member tell me which site to go on.