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Neilsheldon
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Tivo stuck on starting up

TiVo  box stuck on starting up.

Re.booted several times and still no joy.

Spent 2 hrs trying to speak to customer service

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japitts
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Re: Tivo stuck on starting up

I appreciate this won't be what you want to hear, but you are best calling back and waiting.

Call queues do vary, but I suspect they build up as the day goes on.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Alex_RM
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Re: Tivo stuck on starting up

Hi Neilsheldon,

 

Thanks for posting and welcome to our community 🙂

 

I'm sorry to hear you've been having some issues with the TV- I've been able to locate your account using your forum details and can see you've been able to arrange an engineer visit.

 

If you do still need help with anything please let me know.

 

Merry Christmas,

 

Alex_Rm

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