Virgin Media Community

[Hooperg3]

My Tivo keeps going into Standby even though the settings are set to 'Always On'. This has only been happening fir the last few months. How can I stop this? Is there an issue with the box? Thanks!

[japitts · Accepted solution]

Have you tried toggling the power-saving settings into the 2/4 hourly setting, and back to "always-on"?

[Hooperg3]

No I haven't but I'll give that a try. Thanks! 

[Paulina_Z]

Hi @Hooperg3,

Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some issues with your TiVo box going into standby! 

I can see that the wonderful @japitts suggested you change your settings and then turn them back on to "always-on". Can you tell us if this has helped resolve your issue? 🙂

Keep us updated and let us know if there's anything else we can do to help.

Thank you.

[Hooperg3]

Hi

I tried the toggling to a different setting and back again. Sadly this has made no difference. The TIVO still goes into Standby while it's not being used. Any other ideas anyone?

[japitts]

How long after last being used, does standby kick in?

[Hooperg3]

Hiya

Thanks for responding.

I couldn't give you an exact time however we go to bed and when we come to watch TV at around 6pm the following day we get a message on screen which says the box is going to go into Standby mode. It then switches itself off.

[japitts]

Something odd about this.

The TiVo has 2 power-saving options, the only difference between them is the timer. One is a 2hour limit, the other is 4. And in either case, the onscreen message you describe appears for a couple of minutes before the box just goes into power-saving and the video output is disabled.

I presume you've restarted your TiVo recently, just to eliminate the software feeling a little queezy? (technical term)