on 18-12-2023 09:04
I have been sent replacement tivo remote, the small one. I know it doesn't work on our old tivo as we have a v6 box as well, any help in how to get the correct large one please. We are disabled so can not easily mess about with it.
Answered! Go to Answer
on 22-12-2023 11:03
Hello Trevh.
Thank you so much for confirming the issue is now resolved.
Hope the new V6 box is working as it should.
If you need anything else at all, please let us know.
Gareth_L
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on 20-12-2023 10:19
Hi there @Trevh
Thank you so much for your post and welcome to the community forums, it's great to have you back.
I am so sorry that you have not yet been able to arrange the correct remote, let me pop you a private message so we can get this set out for you.
on 20-12-2023 10:32
This has now been sorted, thanking you for your time. I was sent a new v6 box as the previous was a very old original tivo box. Thanks again.
