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piggles72
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Tivo remote control order

Hi there,

Can I order a replacement Tivo remote control please?

Mine has stopped working completely. I have already tried new batteries. Thr old batteries still have life left in them as well.

Best Regards

Chris

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newapollo
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Re: Tivo remote control order

Hi Chris,

You could try the text messaging service.

Just send  a text with a description of replacement remote  to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days.  Be sure to confrim which box you have.

You can also call  150 from your Virgin landline, or 0345 454 1111, but best to call at 8am to avoid call queues

In the meantime you can download the TV Control app to use till you receive a replacement Download links 

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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piggles72
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Re: Tivo remote control order

Thanks for your reply Dave.

I will try the text messaging service.

I work 10 - 12 hours a day, 6 days a week (since the lock down began) and I seriously haven't got the time to try ordering by phone.

Thanks again

Chris

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