Tivo remote control device audio

[Janie6]

I just spent over an hour trying to pair my new tivo remote with my Sony TV to control the audio, I tried all 13 of the 4-digit codes listed for Sony on the Virgin Media 'Audio Remote Code list' and none of the codes worked, I eventually found the correct code via a Google search. For anyone else in this position try 0302. If there are any VM employees on here please feedback this info to whoever is responsible for maintaining the list so that it can be updated and this code added.

[newapollo]

Hi @Janie6 

Thanks for the tip re the code for Sony Audio.

 I found the code listed on page 22 of the TiVo TV Remote Code List.pdf  list

I think you were searching in the  /audio_remote_code_list.pdf  list which is for soundbars etc.

VM TV remote code list

[Janie6]

Thanks for that, I can't see a link to that document on the remote control help page that I was prompted to look at when the new remote arrived. They should make it clearer. I've seen several other posts where people have struggled to set up the audio for their tv with the vm remote so I think it's definitely worth flagging.

[Akua_A]

Hi @Janie6,

Welcome back to our community forums and thank you for flagging this to us.

We will pass this feedback on to the relevant team for future improvement. Please do let us know if you need any further help.

Thanks,