Was watching TV when we lost signal with an error code of W02. Turned box off now says on TV starting up...and blue LED is permanently ON. Red LED next to the blue one is occasionally flashing, sometimes once, occasionally twice or 3 times.
This is happening on both of our boxes, exactly the same issue, have rebooted both boxes and checked all connections with no issues found. Have also run the service test and no issues found.
Any ideas on what the problem is, I can't find any information on this particular scenario?