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Tivo not connected to Internet.

  • My tivo is connected to the virgin router by ethernet and works fine. But it doesn't show as connected to the net while other devices in the house do.

So can't connect the phone app to tivo. When I get tivo to find its own IP address it aways gets 169...showing not connected. 

Tried everything from the hints about connecting but nothing works. How can I get tivo to see the net even though connected by ethernet. 

Thanks Derek

 

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