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wd40addict
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Tivo keeps running slowly, useless online check.

For the past couple of weeks our Tivo gets slower and slower to respondd and the only 'fix' is a restart.

I thought I'd run the diagnostic tests from the website, but as per when I tried to do this a couple of years back it doesn't work!!!!!

https://my.virginmedia.com/faults/prepare-perform-diagnosishttps://my.virginmedia.com/faults/prepare-perform-diagnosishttps://my.virginmedia.com/faults/perform-diagnosishttps://my.virginmedia.com/faults/perform-diagnosis

What do I do now....?

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wd40addict
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Re: Tivo keeps running slowly, useless online check.

Bumpity bump. is anyone from VM actually reading this?

Since us mortals can't run the tests any chance you could do it?

Would also be nice if you either fixed the functionality on the website or removed it.

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wd40addict
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Re: Tivo keeps running slowly, useless online check.

Bump again. IS ANYONE FROM VIRGINMEDIA ACTUALLY READING THIS?

We are still getting dog slow menus and channel not authorised every couple of days.

Only cure is a box restart and it's starting to get annoying!

Please can you check our line?

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japitts
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Re: Tivo keeps running slowly, useless online check.

This is primarily a user-forum, if you want to report issues or speak to a VM faults agent you are best advised to call.

Forum staff can take (currently) anything upto a week to respond on here.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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