Virgin Media Community

[Dlo]

Spoiler

I have 3 Tivo boxes. Suddenly I cannot see one of them and I dont know why. How do I fix this please

[japitts]

What do you mean by not being able to see one of your TiVo's?

[Travis_M]

Hi @Dlo

Thanks for taking the time to post on our community forum!

Could you elaborate on the issue for me please?

Regards

[Dlo]

Hi, thank for replying. For  numbet of years I have had boxes in the living room and both bedrooms and been able to watch recordings from other boxes. I now find that i cannot watch the bedroom one (where the router is) in the living room 

[Travis_M]

I see, have you tried rebooting the box?

Regards

[japitts]

Are these definitely TiVo's or could they be V6? Check here if you want to make sure.

Connectivity between the 2 types of TV box does differ.

[Dlo]

Yes I have 

[Laurie_C]

Hi DIo,

Thank you for confirming this. Is the TiVo box otherwise working okay? Have you noticed any more issues? Could you please try following these steps to perform a full reset of your TiVo box?

Kind regards,

Laurie