Menu
Reply
Medler
  • 6
  • 1
  • 0
Tuning in
475 Views
Message 1 of 5
Flag for a moderator

Tivo box

I have reeived a replacement Tivo Box,The new box connects via USB but my faulty Tivo connected with HDMI

Do I need an uprated USB cable to connect to my TV and would I get Good quality picture.

Should this cable be supplied in the box with the replacement Tivo .

Thanks for any Help.

0 Kudos
Reply
nodrogd
  • 18.76K
  • 2.23K
  • 4.85K
Very Insightful Person
Very Insightful Person
461 Views
Message 2 of 5
Flag for a moderator

Re: Tivo box

All TiVO boxes use HDMI. The USB port is not used & only provides power. Take another look as there is sometimes a protective sticker over the HDMI socket that needs to be removed.

VM BB TV Landline. Vonage 2nd line. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Medler
  • 6
  • 1
  • 0
Tuning in
431 Views
Message 3 of 5
Flag for a moderator

Re: Tivo box

Will check the replacement box,Funny the Virgin agent did not point this out when I contacted them.
will do tomorrow.
Thanks
0 Kudos
Reply
Medler
  • 6
  • 1
  • 0
Tuning in
385 Views
Message 4 of 5
Flag for a moderator
Helpful Answer

Re: Tivo box

Thanks nodrogd.

All sorted,as you said I removed the sticker that was hiding the HDMI port and it was very strait forward.

Why did the Virgin agent that I spoke to not inform me that the HDMI was covered with a sticker.

very happy it was very easyand I need to get my eyes tested.

Thanks Again nodrogd.

0 Kudos
Reply
Ashleigh_C
  • 5.38K
  • 198
  • 394
Forum Team
Forum Team
347 Views
Message 5 of 5
Flag for a moderator

Re: Tivo box

Hi there @Medler 

 

Thank you so much for your post and I'm glad this was sorted! 

 

A big thank you to @nodrogd for their help on this as well! 

 

We're sorry the sticker proved to a be a bit confusing but we're glad it was sorted in the end! 

 

Please do pop back to the forums if you ever need any guidance in the future. 

 

Thank you. 

Ash_C
Forum Team



New around here? To find out more about the Community check out our Getting Started guide