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fangster
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Tivo box won't start

The tivo box won't start up it stays with one red light on either side and occasionally flashes them all.

It worked yesterday and nothing had changed.

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fangster
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Re: Tivo box won't start

Actually the lights go

one green on left, one red on right

two reds on left, one red on right

All lights on

repeat

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japitts
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Re: Tivo box won't start

Any TV box that won't start has a fault. You can either wait on here - might be a few days - for staff to pick up, or you can call into report it.

150 from a VM phone, or 0345 4541111 from any other phone, and choose the fault options,

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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David_Bn
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Re: Tivo box won't start

Good Afternoon @fangster

I understand you've been able to speak to our team since your post, is this still on going or has this since been resolved?

Kindest regards,

David_Bn

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fangster
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Re: Tivo box won't start

Hi David,

 

Sorry I meant to update this thread.  Yes the hard disk was dead. A very good engineer came round and replaced it. (the youngest cried when she realised her recordings were gone).

 

This is now resolved. Thanks.

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