Our Tivo box keeps restarting itself every 15 minutes or so. Tried resetting and clearing it to no avail. Status test indicates that there is an issue and I can see other similar posts which indicate that a replacement is needed but trying to get out of the interminal online help loop of doom to actually get a message to someone is impossible so here I am.
Tried phoning but the Virgin lady says 'Good afternoon' then hangs up - every time! Not helping my self esteem.
Anyhow if there is anyone out there, please advise how i can report this to get a replacement please.