Menu
Reply
Kerryspicer
  • 2
  • 0
  • 0
Joining in
1,028 Views
Message 1 of 2
Flag for a moderator

Tivo box keeps entering standby mode

My tivo box keeps entering standby mode within 10 minutes of being on, I've rebooted the box, turned it off for 5 minutes and on again and taken the batteries out the remote and replaced them, so what now? Can't get hold of anyone at virgin over the phone and can't log in online to report a fault as apparently my password is wrong! 

0 Kudos
Reply
Beth_G
  • 3.11K
  • 195
  • 301
Forum Team
Forum Team
987 Views
Message 2 of 2
Flag for a moderator

Re: Tivo box keeps entering standby mode

Hi Kerryspicer,

 

Thank you for your post and welcome to the community!

 

I'm sorry that your Tivo keeps entering standby mode.

 

It is most likely that it is set to low power mode. To turn this setting off, please navigate to Power Saving Settings by following the below:

 

Home > Help & Settings > Settings > Devices > Power Saving Settings And change to Off (no power saving)

 

Let me know if that helps.

 

Regards,

 

Beth

0 Kudos
Reply