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Nic_J
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Tivo box green screen

I have a green screen with the message that the DVR has detected a serious problem.  This has been going on for 3 days now. Looking at other messages in the forum I think it is clear that I need a replacement box.

I have tried all the suggested things such as unplugging all the cables, powering down etc. etc. and the problem still persists.

Contacting Virgin Media is proving impossible by phone and online.

Can anyone help me get a new box.

 

 

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kizi
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Re: Tivo box green screen

you Weill need a new tv box I hope I can help 


Here to help! I'm a technician helping out whilst working from home. Find out more


Hillend1
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Re: Tivo box green screen

Hello. we have the same problem. I posted yesterday but have received no reply. Can you please let us know how to get a new box. many thanks

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Lisa_CC
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Message 4 of 11
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Re: Tivo box green screen

Hi Nic_J,

 

Let me send you a Private Message so I can take a look at your Tivo Box for you. Please reply back to it so I can help.

 

 

@Hillend1, i can see that my colleague has already sent you a Private Message to look into your own TiVo box issue.

 

 

Thanks,

 

Lisa

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Nic_J
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Re: Tivo box green screen

Engineer delivered and fitted new box yesterday - thanks for the quick responses and solution

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shaunmone
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Re: Tivo box green screen

Hi, my box did the same yesterday. Left it on for 24 hours and still the same problem. Need some help please.

cheers

Shaun

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Steven_L
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Message 7 of 11
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Re: Tivo box green screen

Sorry to hear of the issues that you're having with your TV box shaunmone, have you been able to get your issue resolved since your last post?

 

If not, I would be happy to take a look at this further for you.

 

 

Regards

Steven_L

 

 

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ozsteve
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Message 8 of 11
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Re: Tivo box green screen

I have exactly the same issue, for over 2 days now. Can you help me?

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ozsteve
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Message 9 of 11
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Re: Tivo box green screen

Got through on phone. New V6 box arriving in 3-5 days, so pretty happy. Wife will just have to bear losing her recordings 😀

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Chris_W1
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Re: Tivo box green screen

HI ozsteve, I am glad to hear that you have managed to speak to regarding the issues which you had with the TiVo box and looks like this will be resolved soon. We are happy to see that a new box has been sent to you.

 

Please let us know once you have the new box set up and if you are having any issues

 

Chris 

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