I have a box thats dying. Horrendous humming at night, clicks all the time and programmes very slow to launch.
I posted about this weeks ago and got this answer from a regular advisor:
"You could try the free swap to a V6 offer that's on at the moment (till June 30th) see link. (link not shown)
I registered for the free swap and booked for delivery yesterday. I was informed I would receive an email within 7 days. No email and despite waiting in all day, no new box. I checked my account, "No orders in progress."