We have had to cancel our TV service due to money issues. We were told by an agent over the phone that due to us having a very old TiVo box we have had for years that this would be able to be used as a freeview box once the service cancelled. This is not the case we have lost all channels except BBC one and itv and they have a notification box scrolling round them. Help
Every sign here that the service agent has worked for another provider & has slipped up. Virgin media is the ONLY provider you cannot do this with.
VM is a closed network, so use of any equipment requires a subscription even to use “free” channels. The basic BBC/ITV channels are only unencrypted as by law they have to be available even when a customer account is locked.
Virgin BB TV Landline. Freeview/Freesat HD, Virgin Mobile, Tesco Mobile. Cable customer since 1993
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Hi you will now need to receive your TV pictures via an Ariel a roof one is the best or there are some quite good indoor digital panel ones on the market, and ovieously a TV with built in freeview.Regards Micky
When your contract is terminated your TV box will no longer be able to decrypt the TV channels but you will be able to view a handful of free to air channels as they are unencrypted. This state of affairs will continue until your cable in the street cabinet is disconnected (probably to connect a new customer).
You are far better off getting your TV from Freeview, and for some people even an internal aerial works OK.