a week ago
Hello, please can you help?
Im currently running my tv through a skart lead From tv to TiVo because the hdmi cable port in the box isn’t working. The picture is awful etc...
I have been trying to contact virgin but can’t get through. I think I need a new box as previously the picture was pixelating.
Thanks for your post and welcome to the community.
I'm sorry that you've been having problems with your box as the HDMI port isn't working. I can appreciate you'd like to get this sorted out.
We wouldn't like to leave you without the use of your HDMI port, so I can look at getting a replacement box sent out to you.
I'll pop you a private message now.