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TiVo trouble

Hello, please can you help?

Im currently running my tv through a skart lead From tv to TiVo because the hdmi cable port in the box isn’t working. The picture is awful etc...

I have been trying to contact virgin but can’t get through. I think I need a new box as previously the picture was pixelating.

any ideas?

thanks

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Re: TiVo trouble

Hi other than being persistent re a phone which is what I would do, no.Regards Micky
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Re: TiVo trouble

Hi Walnut77,

 

Thanks for your post and welcome to the community.

 

I'm sorry that you've been having problems with your box as the HDMI port isn't working. I can appreciate you'd like to get this sorted out. 

 

We wouldn't like to leave you without the use of your HDMI port, so I can look at getting a replacement box sent out to you.

 

I'll pop you a private message now.

 

Thanks

 

Melissa 

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