Virgin Media Community

[UnHappyBunny999]

Still as absolute donkey-sucking pants as ever.

Lose all recordings ... I can just (and I mean with the thinnest of fingernails) about accept that due to Sky etc licensing.

But lose series links, favourites and voting history ? Come on, is this 1920, or 2020 ?

So instead of leaving me impressed with the V6 shiny, I'm left fuming with the lost time and effort I put in to my Virgin experience.

Let's see how much they think it's worth when I phone to cancel.

[DJ_Shadow1966]

Hello

Yes you can transfer the series link to a new box https://www.virginmedia.com/help/virgin-tv-copy-tv-box-settings-to-another-box

Regards Mike

[UnHappyBunny999]

Sadly tried it 4 times now (so waited well over the 30 minutes they advise) and nada, nothing, zero.

Additionally I am suspecting that when the V6 box is in eco mode (as recommended) it drops off the network - certainly it doesn't show online.

I had marked the answer as helpful, but had to unmark it. Luckily I had pretty low expectations from the off (learned experience) so it's not actually left me any more disappointed.

Thanks for the suggestion again.