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TiVo remote pairing

Joining in

I have the old style TIVo box and have just received a new replacement remote that doesn’t work with my box. The new remote is exactly the same as the old remote to look at and in size. How do I pair the new remote to the box. Instructions on VM set up do not correspond to the old style TIVo box. Thanks for any help


Forum Team
Forum Team

Hi there LH07867,

Thanks for your post and welcome to the community.

Apologies for the remote issues, just to touch on this is the remote not changing the channels at all etc?

Secondly does this link for remote issues help?

Let us know,


Tuning in

Did you have any luck with this

I have same issue


Sorry no luck with pairing it at all. Had to change from a TiVo to a V6 box.

Joining in

I have an old Cisco box and I received a new remote today too. Luckily I have managed to get mine to work.

The instructions on the link they send you about pairing the remote to the box are totally irrelevant for the new Cisco box.

All I needed to do to get it working was to follow the instructions for How to reset the Virgin TV remote and this did the trick, it started working straight away!

I hope this helps someone out anyway.