Menu
Reply
  • 5
  • 0
  • 1
Anaspana1370
Tuning in
259 Views
Message 1 of 2
Flag for a moderator

TiVo playback pixelating

TiVo playback has got worse past 2 weeks. Its pixelated on and off for all re tidings.

It’s been spontaneously rebooting on and off for ages and that is getting worse. 

Please someone tell me how to fix I don’t think I can cope with calling tech support unless I really have to. 

0 Kudos
Reply
  • 8.34K
  • 324
  • 11
Moderator (Retired) Huw_B
Moderator (Retired)
184 Views
Message 2 of 2
Flag for a moderator

Re: TiVo playback pixelating

Hi there Anaspana1370, 

I'm really sorry to hear that your TiVo experience hasn't been the best of late, and I'd really like to help you out. 

I've run some testing on your TiVo and can see some power level issues that would explain things. We'll need to arrange a technician to call out, so I'll send you a private message in order to get the wheels in motion. 

Please look to the top right of this page where you'll see a purple envelope icon, click on this and you'll see my message. 

Many thanks and apologies again. 

Huw


The do's and don'ts. Keep the community welcoming for all. Follow the house rules


0 Kudos
Reply